Recommender systems (RSs) are intelligent filtering methods that suggest items to users based on their inferred preferences, derived from their interaction history on the platform. Collaborative filtering-based RSs rely on users' past interactions to generate recommendations. However, when a user is new to the platform--referred to as a cold-start user--there is no historical data available, making it difficult to provide personalized recommendations. To address this, rating elicitation techniques can be used to gather initial ratings or preferences on selected items, helping to build an early understanding of the user's tastes. Rating elicitation approaches are generally categorized into two types: non-personalized and personalized. Decision tree-based rating elicitation is a personalized method that queries users about their preferences at each node of the tree until sufficient information is gathered. In this paper, we propose an extension to the decision tree approach for rating elicitation in the context of music recommendation. Our method: (i) elicits not only item ratings but also preferences on attributes such as genres to better cluster users, and (ii) uses item pairs instead of single items at each node to more effectively learn user preferences. Experimental results demonstrate that both proposed enhancements lead to improved performance, particularly with a reduced number of queries.

Cross-domain recommendation (CDR) aims to address the persistent cold-start problem in Recommender Systems. Current CDR research concentrates on transferring cold-start users' information from the auxiliary domain to the target domain. However, these systems face two main issues: the underutilization of multimodal data, which hinders effective cross-domain alignment, and the neglect of side users who interact solely within the target domain, leading to inadequate learning of the target domain's vector space distribution. To address these issues, we propose a model leveraging Multimodal data and Side users for diffusion Cross-domain recommendation (MuSiC). We first employ a multimodal large language model to extract item multimodal features and leverage a large language model to uncover user features using prompt learning without fine-tuning. Secondly, we propose the cross-domain diffusion module to learn the generation of feature vectors in the target domain. This approach involves learning feature distribution from side users and understanding the patterns in cross-domain transformation through overlapping users. Subsequently, the trained diffusion module is used to generate feature vectors for cold-start users in the target domain, enabling the completion of cross-domain recommendation tasks. Finally, our experimental evaluation of the Amazon dataset confirms that MuSiC achieves state-of-the-art performance, significantly outperforming all selected baselines. Our code is available: https://anonymous.4open.science/r/MuSiC-310A/.

We propose an end-to-end real-estate recommendation system, RE-RecSys, which has been productionized in real-world industry setting. We categorize any user into 4 categories based on available historical data: i) cold-start users; ii) short-term users; iii) long-term users; and iv) short-long term users. For cold-start users, we propose a novel rule-based engine that is based on the popularity of locality and user preferences. For short-term users, we propose to use content-filtering model which recommends properties based on recent interactions of users. For long-term and short-long term users, we propose a novel combination of content and collaborative filtering based approach which can be easily productionized in the real-world scenario. Moreover, based on the conversion rate, we have designed a novel weighing scheme for different impressions done by users on the platform for the training of content and collaborative models. Finally, we show the efficiency of the proposed pipeline, RE-RecSys, on a real-world property and clickstream dataset collected from leading real-estate platform in India. We show that the proposed pipeline is deployable in real-world scenario with an average latency of <40 ms serving 1000 rpm.

Recommender systems (RSs) are designed to provide personalized recommendations to users. Recently, knowledge graphs (KGs) have been widely introduced in RSs to improve recommendation accuracy. In this study, however, we demonstrate that RSs do not necessarily perform worse even if the KG is downgraded to the user-item interaction graph only (or removed). We propose an evaluation framework KG4RecEval to systematically evaluate how much a KG contributes to the recommendation accuracy of a KG-based RS, using our defined metric KGER (KG utilization efficiency in recommendation). We consider the scenarios where knowledge in a KG gets completely removed, randomly distorted and decreased, and also where recommendations are for cold-start users. Our extensive experiments on four commonly used datasets and a number of state-of-the-art KG-based RSs reveal that: to remove, randomly distort or decrease knowledge does not necessarily decrease recommendation accuracy, even for cold-start users. These findings inspire us to rethink how to better utilize knowledge from existing KGs, whereby we discuss and provide insights into what characteristics of datasets and KG-based RSs may help improve KG utilization efficiency.

We present a novel framework for user representation in large-scale recommender systems, aiming at effectively representing diverse user taste in a generalized manner. Our approach employs a two-stage methodology combining representation learning and transfer learning. The representation learning model uses an autoencoder that compresses various user features into a representation space. In the second stage, downstream task-specific models leverage user representations via transfer learning instead of curating user features individually. We further augment this methodology on the representation's input features to increase flexibility and enable reaction to user events, including new user experiences, in Near-Real Time. Additionally, we propose a novel solution to manage deployment of this framework in production models, allowing downstream models to work independently. We validate the performance of our framework through rigorous offline and online experiments within a large-scale system, showcasing its remarkable efficacy across multiple evaluation tasks. Finally, we show how the proposed framework can significantly reduce infrastructure costs compared to alternative approaches.

Cross-domain recommendation (CDR) is an important method to improve recommender system performance, especially when observations in target domains are sparse. However, most existing cross-domain recommendations fail to fully utilize the target domain's special features and are hard to be generalized to new domains. The designed network is complex and is not suitable for rapid industrial deployment. Our method introduces a two-step domain-aware cross-attention, extracting transferable features of the source domain from different granularity, which allows the efficient expression of both domain and user interests. In addition, we simplify the training process, and our model can be easily deployed on new domains. We conduct experiments on both public datasets and industrial datasets, and the experimental results demonstrate the effectiveness of our method. We have also deployed the model in an online advertising system and observed significant improvements in both Click-Through-Rate (CTR) and effective cost per mille (ECPM).

Cross-domain sequential recommendation (CDSR) aims to address the data sparsity problems that exist in traditional sequential recommendation (SR) systems. The existing approaches aim to design a specific cross-domain unit that can transfer and propagate information across multiple domains by relying on overlapping users with abundant behaviors. However, in real-world recommender systems, CDSR scenarios usually consist of a majority of long-tailed users with sparse behaviors and cold-start users who only exist in one domain. This leads to a drop in the performance of existing CDSR methods in the real-world industry platform. Therefore, improving the consistency and effectiveness of models in open-world CDSR scenarios is crucial for constructing CDSR models (\textit{1st} CH). Recently, some SR approaches have utilized auxiliary behaviors to complement the information for long-tailed users. However, these multi-behavior SR methods cannot deliver promising performance in CDSR, as they overlook the semantic gap between target and auxiliary behaviors, as well as user interest deviation across domains (\textit{2nd} CH).

Data sparsity and cold-start problems are persistent challenges in recommendation systems. Cross-domain recommendation (CDR) is a promising solution that utilizes knowledge from the source domain to improve the recommendation performance in the target domain. Previous CDR approaches have mainly followed the Embedding and Mapping (EMCDR) framework, which involves learning a mapping function to facilitate knowledge transfer. However, these approaches necessitate re-engineering and re-training the network structure to incorporate transferrable knowledge, which can be computationally expensive and may result in catastrophic forgetting of the original knowledge. In this paper, we present a scalable and efficient paradigm to address data sparsity and cold-start issues in CDR, named CDR-Adapter, by decoupling the original recommendation model from the mapping function, without requiring re-engineering the network structure. Specifically, CDR-Adapter is a novel plug-and-play module that employs adapter modules to align feature representations, allowing for flexible knowledge transfer across different domains and efficient fine-tuning with minimal training costs. We conducted extensive experiments on the benchmark dataset, which demonstrated the effectiveness of our approach over several state-of-the-art CDR approaches.

Cold-start recommendation is one of the major challenges faced by recommender systems (RS). Herein, we focus on the user cold-start problem. Recently, methods utilizing side information or meta-learning have been used to model cold-start users. However, it is difficult to deploy these methods to industrial RS. There has not been much research that pays attention to the user cold-start problem in the matching stage. In this paper, we propose Cold & Warm Net based on expert models who are responsible for modeling cold-start and warm-up users respectively. A gate network is applied to incorporate the results from two experts. Furthermore, dynamic knowledge distillation acting as a teacher selector is introduced to assist experts in better learning user representation. With comprehensive mutual information, features highly relevant to user behavior are selected for the bias net which explicitly models user behavior bias. Finally, we evaluate our Cold & Warm Net on public datasets in comparison to models commonly applied in the matching stage and it outperforms other models on all user types. The proposed model has also been deployed on an industrial short video platform and achieves a significant increase in app dwell time and user retention rate.

In practical scenarios, the effectiveness of sequential recommendation systems is hindered by the user cold-start problem, which arises due to limited interactions for accurately determining user preferences. Previous studies have attempted to address this issue by combining meta-learning with user and item-side information. However, these approaches face inherent challenges in modeling user preference dynamics, particularly for "minor users" who exhibit distinct preferences compared to more common or "major users." To overcome these limitations, we present a novel approach called ClusterSeq, a Meta-Learning Clustering-Based Sequential Recommender System. ClusterSeq leverages dynamic information in the user sequence to enhance item prediction accuracy, even in the absence of side information. This model preserves the preferences of minor users without being overshadowed by major users, and it capitalizes on the collective knowledge of users within the same cluster. Extensive experiments conducted on various benchmark datasets validate the effectiveness of ClusterSeq. Empirical results consistently demonstrate that ClusterSeq outperforms several state-of-the-art meta-learning recommenders. Notably, compared to existing meta-learning methods, our proposed approach achieves a substantial improvement of 16-39% in Mean Reciprocal Rank (MRR).